404 Sans Filtre

Warranty

WARRANTY 

Warranty  Coated  Screen material

  • Items manufactured to customer specifications are non-refundable.
  • If the product does not meet the customer’s specifications in accordance with the order, or if the product is defective due to an act or omission of Strong/MDI, the customer has 12 months from delivery or other agreed period to issue a request for replacement or repair, at Strong/MDI’s option, of the defective good.
  • Screens must be approved within 30 days of receiving date or shall be deemed accepted.
  • Strong/MDI is not responsible for transportation delays, damages occurred during transportation, storage or installation.
  • Strong/MDI screens must be properly installed with springs or screen fixes.
  • The warranty does not include shipping and handling fees. 

Warranty Non-Coated Screen Material

  • Items manufactured to customer specifications are non-refundable.
  • If the product does not meet the customer’s specifications in accordance with the order, or if the product is defective due to an act or omission of Strong/MDI, the customer has 24 months from delivery or other agreed period to issue a request for replacement or repair, at Strong/MDI’s option, of the defective good.
  • Screens must be approved within 30 days of receiving date or shall be deemed accepted.
  • Strong/MDI is not responsible for transportation delays, damages occurred during transportation, storage or installation.
  • Strong/MDI screens must be properly installed with springs or screen fixes.
  • The warranty does not include shipping and handling fees.

Warranty Electric Screens

  • Items manufactured to customer specifications are non-refundable.
  • If the product does not meet the customer’s specifications in accordance with the order, or if the product is defective due to an act or omission of Strong/MDI, the customer has 24 months from delivery or other agreed period to issue a request for replacement or repair, at Strong/MDI’s option, of the defective good.
  • Screens must be approved within 30 days of receiving date or shall be deemed accepted.
  • Strong/MDI is not responsible for transportation delays, damages occurred during transportation, storage or installation.
  • The warranty does not include shipping and handling fees 

Warranty Monarch, Domino and Structures

  • Items manufactured to customer specifications are non-refundable.
  • If the product does not meet the customer’s specifications in accordance with the order, or if the product is defective due to an act or omission of Strong/MDI, the customer has 24 months from delivery or other agreed period to issue a request for replacement or repair, at Strong/MDI’s option, of the defective good.
  • Structures and frames must be approved within 30 days of receiving date or shall be deemed accepted.
  • Strong/MDI is not responsible for transportation delays, damages occurred during transportation, storage or installation
  • The warranty does not include shipping and handling fees

Warranty Motors

  • All motors are guaranteed against manufacturing faults for 24 months from date of purchase.
  • Pending MDI inspection, exchanged items will be invoiced.
  • MDI is not responsible for transportation delays, damages occurred during transportation, storage or installation
  • Motors must be approved within 30 days of receiving date or shall be deemed accepted
  • A 15% restocking charge will be invoiced for returned functional items following 30 days from reception

TERMS AND CONDITIONS

Prices

  • All prices are subject to change without notice
  • Prices invoiced will be those ruling at the date of shipment

Terms of Payment

  • Payment shall be made no later than 30 days following date of invoice, unless otherwise stipulated
  • Strong/MDI reserves the right to charge a 2% per month interest charge on all unpaid invoices, calculated daily, from the date invoice is due until the date payment is received
  • The customer will reimburse all costs (including legal fees) incurred in the collection of overdue amounts
  • Strong/MDI retains the right to cease supplying goods and services, even when under contract, to customers who do not meet payment terms

Shipping/Delivery

  • Time and dates quoted for delivery are estimates
  • Strong/MDI is not responsible for transportation delays, losses, damages occurred during transportation storage or installation
  • Goods damaged in transport must be reported immediately by signing the appropriate form upon delivery
  • Strong/MDI is not responsible for any damaged goods supplied ex-works or if delivery form was not signed ‘damaged on arrival’ 

Return of Goods/RA

  • Goods cannot be returned without the prior consent of Strong/MDI.
  • Returned items must include the serial number and be correctly packed and in original condition.
  • The warranty does not include shipping and handling fees.
Contact us now