Privacy Policy
Personal Information Collected
We only collect personal information that you have consented to provide to us. We limit the collection of your personal information to what is necessary for the purposes of establishing, managing, and maintaining our relationship with you.
For example, personal information may be collected when:
- you subscribe to our newsletter;
- you request services;
- or to respond to your questions or comments.
This personal information may include, but is not limited to:
- identifying information such as your first and last name, mailing address, email address, phone number, etc.;
- any other information you choose to voluntarily provide to us;
- or any other information useful in responding to your requests for services.
Intended use of this personal information
We may use your personal information for the following purposes:
- to identify you as a user of our website and as a customer, if applicable;
- to establish and maintain our business relationship with you;
- to improve our product and service offerings, including the use of this website;
- communicate with you in the event of questions or comments;
- provide you with information about our products and services that may be of interest to you;
- prevent errors and fraud;
- and comply with our legal obligations.
Sharing your personal information
In order to provide you with the products and services you have requested, we may share your personal information with trusted third parties, including:
- our suppliers whose services have been retained to perform certain functions on our behalf (e.g., data processing, IT maintenance, website, etc.);
- our partners, in connection with the performance of collaborative agreements;
- any entity in the event of a merger, corporate reorganization, or change of control of our organization, in whole or in part;
- we take the necessary measures to ensure that these suppliers and partners process your information only for the specified purposes.
Use of cookies:
We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They contain information such as the display language and certain browsing habits. This data is used for statistical purposes, as well as to enable certain features and facilitate your browsing. The information collected by cookies is always confidential. You can disable or block cookies by configuring your browser settings.
Links to other websites
Our website may occasionally provide hyperlinks to other sites. The information exchanged on these sites is not subject to this Privacy Policy, but to those of the external sites concerned, if any. Where applicable, we invite you to consult them before providing your personal information.
Retention periods
Your personal information is retained only for the time necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Conditions of access, rectification, and withdrawal
Once your identity has been confirmed, you may request to view the personal information we hold about you, in accordance with legal requirements. A written request is required.
You also have the right to request the portability of your data, which means that we will provide you, upon request, with your personal information in a structured, commonly used, and machine-readable format, where technically feasible.
To make any changes to your information or to exercise your right to portability, please contact us promptly by phone or email to keep your file up to date.
Contact Information for the Privacy Officer
If you have any questions about the processing or updating of your personal information, or if you wish to share any concerns in this regard, please contact us at the following email address: rh@strongmdi.com or by phone at 450-755-3795, ext. 233. The Privacy Officer will contact you within thirty (30) days of receiving your email.
Updates to the above policy
We may change the content of this Privacy Policy at any time. We therefore encourage you to review it regularly to stay informed about how we process your personal information.
This version was updated on May 6, 2025.